Built for PLG SaaS

The warm-call engine for PLG SaaS

Know exactly why users don't convert, pay, or churn

We reveal the real reasons behind lost revenue so you can build the features that actually drive growth.

Sign up and get your first 3 calls free
One-click setup

For teams running free trials or freemium models who need to understand why users don't convert, pay, or churn.

Trial Drop-off Intelligence
Understand exactly why free trials don't convert to paid and what feature would change their mind.
Churn Prevention Insights
Get ahead of churn by knowing the real reasons users leave before your competitors do.
Downgrade Analysis
Learn why users downgrade and what premium features would actually justify the price.
Global Warm Calling
We call your users worldwide, professionally so you don't have to hire a sales or research team.

How it works

1

Connect Stripe (1 click)

Securely connect your Stripe account during onboarding. We automatically sync your users and revenue events: signups, trial endings, payments, downgrades, and churn.

No CSVs. No event setup. No engineering work.

2

We talk to the right users

Based on those events, we identify the users that matter most and warm-call them within days. Real humans, contextual conversations, no scripts read blindly.

You don't need to manage anything. We handle the calls.

3

Get clear revenue insights

You receive: Call recordings, Transcripts, AI-powered summaries, Top reasons for churn.

So you can prioritize the features that actually drive revenue.

Simple, transparent pricing

Choose the plan that matches your growth stage. No hidden fees.

Starter
For early SaaS validating product strategies
$95/month
5 user calls/month
  • 5 user calls per month
  • Full call transcripts
  • AI-powered summaries
  • Top 3 reasons report
  • Email support
Get Started Free
Most Popular
Growth
Sweet spot for PLG SaaS (~$100K ARR)
$290/month
20 user calls/month
  • 20 user calls per month
  • Full call transcripts
  • AI-powered summaries
  • Top 3 reasons report
  • Feature recommendations
  • Revenue impact analysis
  • Priority support
Get Started Free
Scale
For SaaS at $1M+ ARR scaling to 10x
$690/month
60 user calls/month
  • 60 user calls per month
  • Full call transcripts
  • AI-powered summaries
  • Top 3 reasons report
  • Feature recommendations
  • Revenue impact analysis
  • Dedicated account manager
  • Custom integrations
Get Started Free

A PLG founder story

Alex runs a PLG SaaS doing ~$25K MRR.

Trial conversion was flat. Churn was creeping up. Analytics showed the drops, but not the reasons.

Alex connected saasfeedback.ai to Stripe in one click. We called a handful of churned users and trial non-converters.

Within days, Alex saw the real blockers: onboarding confusion and a missing integration.

He shipped fixes with confidence and stopped guessing what to build next.

“saasfeedback.ai feels like having a sales and user research team, without hiring one.”

— Alex, PLG Founder

Stop guessing. Start knowing.

Join PLG SaaS teams who prioritize revenue-driving features with confidence, without hiring sales or research teams.

Sign up and get your first 3 calls free
One-click setup (only a Stripe integration is needed to sync everything)