Your users already know what you should build next.
We call your churned users, trial drop-offs, downgrades, and overdue accounts to find out why they left. You get the insights to fix it.
Missing CRM Integration
Pricing too high for startups
Onboarding flow confusing
Need Zapier integration
Missing CRM Integration
Pricing too high for startups
Onboarding flow confusing
Need Zapier integration
saasfeedback.ai calling Mark
Churn call for Acme Tools
You're losing revenue and you don't know why
of lost users never tell you why they left
cheaper to retain a user than acquire a new one
value from NPS surveys that nobody fills out
Surveys don't work. Exit interviews don't scale. You need real conversations with real humans.
See exactly what's driving users away
Real-time dashboard with AI-powered insights from every call
Total Calls
47
+12 this month
Insights Extracted
156
+34 this month
MRR at Risk
$18.4K
Top Revenue Blockers
What we uncover
From connection to insights in 48 hours
Connect your data
Connect Stripe to auto-sync user events, send data via our API, or upload a CSV with phone numbers and context. We also find phone numbers for you when needed.
Stripe, API, or CSV. Your choice, 2-minute setup.
Connect a data source
Stripe
Auto-sync events
API
Send via REST API
CSV Upload
Bulk import
Stripe connected. 847 users synced, 23 churn events detected.
We call the right users
Real humans call your churned users, trial drop-offs, downgrades, and overdue accounts. Empathetic conversations, not robotic surveys.
You don't lift a finger. We handle everything.
Active call queue
Sarah Chen
DataFlow
Mike Johnson
LogiApp
Lisa Park
MetricHQ
Get actionable insights & your roadmap
Full recordings, transcripts, AI-powered summaries, and the exact reasons users leave or don't convert. Know what to build next.
Prioritize the features that actually save revenue.
Top insights this month
SaaS teams use saasfeedback.ai to stop the bleed
Average setup time
Time to first insights
Call completion rate
Multiple ways to connect
Stripe, API, CSV, or manual. Whatever works for you.
Simple, transparent pricing
Choose the plan that matches your stage. Cancel anytime. No hidden fees.
- 5 user calls per month
- Track churns, trials, downgrades
- Full call recordings & transcripts
- AI-powered insight summaries
- Phone number lookup included
- Email support
- 20 user calls per month
- Track all event types incl. arrears
- Full call recordings & transcripts
- AI-powered insight summaries
- Pattern detection across events
- Revenue impact analysis
- API access & Slack notifications
- Priority support
- 60 user calls per month
- Track all event types incl. arrears
- Full call recordings & transcripts
- AI-powered insight summaries
- Pattern detection across events
- Revenue impact analysis
- Dedicated account manager
- Custom integrations & API
- Quarterly business reviews
How a PLG founder stopped guessing
Alex runs a PLG SaaS doing ~$25K MRR. Trial conversion was flat. Churn was creeping up.
Analytics showed the drops, but not the reasons. NPS surveys got 3% response rate. Useless.
Alex connected saasfeedback.ai to Stripe in 2 minutes. We called 10 churned users and 5 trial drop-offs.
Within 48 hours, Alex had the real blockers: confusing onboarding and a missing Zapier integration.
He shipped targeted fixes, and churn dropped 22% the following month.
“saasfeedback.ai gave me the answers I'd been guessing about for months. It's like having a user research team on speed dial.”
— Alex, PLG Founder ($25K MRR)
Every lost user is a lesson you're not learning.
Book a 15-minute demo. We'll show you how saasfeedback.ai turns churn, trial drop-offs, and downgrades into your biggest growth lever.